Gift Card Balance Check

Enter your gift card number and click the button to check for the balance.

To view gift card usage, please log in and go to member section for details.


Only valid for use at Cineplex Australia Cinemas.

Standard Movie Gift Cards are valid for 24 months from date of purchase** or until a $0 balance is reached, whichever occurs first.

Movie Gift Cards can be used for admission, or for food & beverage items available from our Candy bar, Cafe or Deluxe Lounge.

We cannot replace or refund lost or stolen Gift Cards.

Treat the card like cash and keep it in a safe place.

Movie Gift Cards cannot be reloaded with any additional dollar value and the validity date cannot be extended.

If your purchase is more than the current credit amount available on your gift card, you can make up the full amount with another type of tender accepted in our cinemas.

Every time the card is used at the cinema, a receipt stating the remaining balance may be requested.

Booking fees may apply for online cinema bookings.

Any balance remaining on the gift card after expiry date will not be available for use or change.

Movie Gift Cards and any amount standing in credit on the Movie Gift Card cannot be redeemed wholly or partially for cash and no cash advances can be made at any time, regardless of whether there have been one or more transactions on the Movie Gift Card.

The balances of several Movie Gift Cards cannot be consolidated onto a new card.

No refunds, other than those required by law, will be given after the date of purchase.

Gift Cards cannot be transferred or sold without the prior written permission of Cineplex Australia.

Any advertisement, circulation or publication, which includes a reference to Cineplex Cinemas by you or one of your customers, must first be approved in writing by the Cineplex Australia.

Movie Gift Cards will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in anyway. Cineplex Australia may subject gift cards to verification and security checks in its absolute discretion.

Cineplex Australia reserves the right to cancel any Movie Gift Card, or the Movie Gift Card scheme, for any reason at any time without notice. In these circumstances Cineplex Cinemas may either provide a refund or a replacement Movie Gift Card of equivalent value unless it reasonably suspects fraud in relation to a Movie Gift Card.

We reserve the right to change any terms contained in these Terms & Conditions at any time.